Terms of Service

1. Acceptance of Terms

By accessing or using Patch ("the App"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the App.

2. Description of Service

Patch is a platform that connects users with local businesses through AI-powered voice agents. The App allows:

Consumers to discover local businesses and interact with AI voice agents
Business owners to create and manage AI agents for their businesses
Voice conversations between users and business AI agents

3. User Accounts

To use certain features of the App, you must create an account. You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Providing accurate and complete information

4. Acceptable Use

You agree not to:

Use the App for any unlawful purpose
Harass, abuse, or harm other users or businesses
Attempt to gain unauthorized access to the App or its systems
Use the AI agents to generate harmful, misleading, or inappropriate content
Misrepresent your identity or affiliation with any business

5. Business Owner Responsibilities

If you register as a business owner, you represent that:

You have the authority to represent the business
Information provided about your business is accurate
You own or have rights to use any content uploaded to the App

6. Subscriptions and Payments

Certain features require a paid subscription. By subscribing:

You authorize us to charge your payment method on a recurring basis
Subscriptions automatically renew unless cancelled
Refunds are handled according to our refund policy

7. AI-Generated Content

Important: AI agents provide automated responses based on business information. While we strive for accuracy, AI-generated responses may not always be complete or accurate. Users should verify important information directly with businesses.

8. Intellectual Property

The App, including its design, features, and content, is owned by Patch and protected by intellectual property laws. You may not copy, modify, or distribute any part of the App without permission.

9. Limitation of Liability

To the maximum extent permitted by law, Patch shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the App.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance of the new Terms.

11. Contact Us

If you have questions about these Terms, please contact us at:

legal@patchapp.co